Why no longer @BlueHost

It has become a necessity to redo things from the ground up.

Although the BlueHost techs offshore are super nice people, they lack (through probably no fault of their own) either the ability, or the permissions, to fix problems.

Recently my site went down and the complaint was that I had a forum that had been compromised. Not sure what a forum is nor was I aware that I had one. But, in good faith, I worked with the tech team in Bangalore (I assume) over the better part of a week and they, though extremely apologetic and polite, were unable to resolve the problem.

I was assured the problem was taken care of and it wasn’t. I was assured that my case (2nd phone call) was being elevated to 2nd tier support and it wasn’t. I was assured (3rd phone call) that my problem was being “expedited” and it would be resolved in 1 to 2 hours … but when I pushed they got honest and admitted that it may be 24 to 48 hours.

This became the pattern through several 24 – 48 hour periods in a row. Frankly the reason I stayed with bluehost for nearly 10 years was that the stateside techs were knowledgeable and helpful and could not only handle my problems, but they were well versed in how I could avoid problems in the future. Now THAT is service.

My “corrupted forum” devolved into, according to them, a bad ssl certificate. Using my access to the Cpanel interface, it said everything was OK, but the site still registered as not having an SSL Certificate. Cpanel would not allow me to change things and evidently tech support’s access to the back end wouldn’t allow them to do anything for me either. As entertaining as it was to talk with these very accommodating and lovely people, listen to their keys clickety-clacking away to the accompaniment of roosters crowing in the background (no, I am not kidding) since we weren’t making progress, I decided enough is enough.

Wherever the techs are who used to service my account, I thank you for years of great service. I miss you terribly and wish you all the best in finding new employment and a bright future.

Biblical Optimism

P Nut Butter Protein Fat Bombs

Yes! You will survive change

Change is tough. Don’t believe me? Remember, the campaign promise of “Hope & Change?” Some of the same people elated by that campaign promise are now in despair because “Change” has been “Changed” and some of those who were in despair are now expressing “Hope.”
Regardless of your political affiliation can I suggest something? If you’ve experienced such emotional fluctuations you may need an upgrade in your tools for experiencing change.

Creative Persistence Works

Creativity is not innate, a muse you’re born with or an ability that comes because you support the right social causes. It is instead most often the result of hard work and risk. Simple persistence quite often produces creative results. Giving up offers none. Persisting when the development of creative solutions is grindingly difficult brings a flavor to the victory that will never be tasted by those who settle. Here are a few more reasons to persist:

Invitation!

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On Entrepreneurial Courage

What is the difference between courage and stupidity in taking your next step as an entrepreneur?
True confession, I have shiny thing disease … you know, always thinking that if I can just afford that tech, gadget, thingy, device, web enabled flange gasket or course of knowledge then ALL will be copacetic and money will effortlessly flow through my business.
Granted, if you stay stupid forever, refuse education and don’t ever invest in training your life isn’t likely to

Screwdrivers are evil!

Help me out here. Am I seeing more than the usual amount of “bash anyone who has the desire to make money” or “bash anyone who’s decided to own something you don’t” or not? Maybe its just me (a small business owner/solopreneur) but there seems to be a concerted effort to label business and possessions as evil.
It’s rather like the illustration above. Somehow we’ve decided a priori that money (a means of holding the results of talent, time and effort) is at best amoral, if not immoral. I disagree. A screwdriver is good. It is inherently incapable of evil and it enables anyone who picks it up to do more than they could do with their fingers alone.

When you've got nothing

We’ve all had times when we stare at a blank piece of paper and will ourselves to be clever and creative and we get nothing but a headache out of the deal.
“I’m not God!” you say. Our Lord does creatio ex nihilo – (creation from nothing) I don’t. You’re not alone, we’ve all felt like liars forging ahead and trying to create interest for a story we don’t “get.”

Maple Bacon

The continual onslaught of mass marketing and free giveaways that has resulted in the downward trend of quality everywhere has even touched the venerable category of donuts. This plunge into degradation has resulted in people spotting a “red light” and running into a place of business in search of an ersatz pastry which only resembles a donut in shape and quantity of sugar.